Red Rock PBS is committed to providing a new standard of service in an area often beset by poor performance and customer care.
Spearheaded by their management and lettings company, Stones Residential, they have joined forces with Red Rock – a London based company with an impressive track-record in this specialist field.
“Red Rock PBS is committed to providing a quality, professional service – totally transparent and at a reasonable cost that is designed to deliver vital peace of mind,” said Stones Residential Director Claire Stone.
They will be setting new service initiatives including undertaking regular site visits plus same day return of calls and e-mails, knowing that the best way to deal with a potential issue is to prevent it from happening in the first place. In addition, a dedicated property manager will be allocated to manage each site.
Clients will receive a regular written breakdown of exactly how their money is spent. Their comprehensive estate management services provide support across the board for:
- General site maintenance and management
- Day to day finances and year end accounting
- Managing a limited company
- Health and safety, insurance and rent negotiation for mixed use sites
“Each estate is different. From handing over blocks to new residents to taking on existing portfolios, we want to make estate management as straightforward as possible,” said Claire Stone.
40 Church Road
T: 020 8954 0045 | F: 020 8420 7031
Also at: 75 Haverstock Hill, Belsize Park, London NW3 4SL T: 020 7483 0685